Customer Experience Coordinator — Front Desk & Growth Path

Krause Auto Group; Huntersville (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) with company match

Dental & vision insurance

Paid vacation, PTO, and holidays

Career advancement opportunities

Employee discounts on vehicles, parts,

Family-owned and operated culture

Long-term career stability

Supportive and team-oriented enviro n

Job summary

Krause Auto Group is seeking a friendly Receptionist / Customer Experience Coordinator to be the first impression for customers in Huntersville, NC. You will greet visitors, answer calls, and support dealership operations with a professional demeanor.

This front-line role offers growth within a multi-brand luxury and mainstream automotive group, a family-owned culture, and strong opportunities for employee development and advancement.

Qualifications

• Excellent communication skills and a friendly, professional presence.
• Ability to greet guests warmly and direct inquiries efficiently.
• Detail-oriented with strong organizational habits.

Responsibilities

• Answer incoming dealership calls in a professional and friendly manner.
• Greet and welcome customers and direct them to the appropriate department.
• Notify staff when customers arrive and introduce them to the right team.
• Assist in scheduling and confirming appointments and maintain front-desk records.
• Provide general administrative support and maintain a positive front-desk presence.

Skills

Strong communication

Customer service orientation

Organizational skills

Multitasking

Professionalism

Job description

Krause Auto Group is seeking a friendly Receptionist / Customer Experience Coordinator to be the first impression for customers in Huntersville, NC. You will greet visitors, answer calls, and support dealership operations with a professional demeanor.

This front-line role offers growth within a multi-brand luxury and mainstream automotive group, a family-owned culture, and strong opportunities for employee development and advancement.