Automotive Receptionist

Krause Auto Group; Huntersville (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) with company match

Dental & vision insurance

Paid vacation, PTO, and holidays

Career advancement opportunities

Employee discounts on vehicles, parts,

Family-owned and operated culture

Long-term career stability

Supportive and team-oriented enviro n

Job summary

Krause Auto Group is seeking a friendly Receptionist / Customer Experience Coordinator to be the first impression for customers in Huntersville, NC. You will greet visitors, answer calls, and support dealership operations with a professional demeanor.

This front-line role offers growth within a multi-brand luxury and mainstream automotive group, a family-owned culture, and strong opportunities for employee development and advancement.

Qualifications

• Excellent communication skills and a friendly, professional presence.
• Ability to greet guests warmly and direct inquiries efficiently.
• Detail-oriented with strong organizational habits.

Responsibilities

• Answer incoming dealership calls in a professional and friendly manner.
• Greet and welcome customers and direct them to the appropriate department.
• Notify staff when customers arrive and introduce them to the right team.
• Assist in scheduling and confirming appointments and maintain front-desk records.
• Provide general administrative support and maintain a positive front-desk presence.

Skills

Strong communication

Customer service orientation

Organizational skills

Multitasking

Professionalism

Job description

Receptionist

Front Desk | Customer-Facing Role | Career Growth Opportunity

Krause Auto Group

Be the First Impression That Sets the Tone for the Entire Dealership Experience

Krause Auto Group is seeking a friendly, professional, and highly organized Receptionist / Customer Experience Coordinator to join our growing team. This is a key front-line role responsible for creating a welcoming environment and ensuring every customer interaction starts with a positive, professional experience.

For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and long-term stability. We believe our employees are more than just a number—we support individual development, promote from within, and celebrate success across every department.

With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities.

Why You’ll Love It Here

• 401(k) with company match
• Dental & vision insurance available
• Paid vacation, PTO, and holidays
• Career advancement opportunities—we promote from within
• Employee discounts on vehicles, parts & service
• Family-owned and operated culture
• Long-term career stability
• Supportive and team-oriented environment

What You’ll Do

As the Receptionist, you will be the first point of contact for customers and play a vital role in delivering a seamless dealership experience.

• Answer incoming dealership calls in a professional and friendly manner
• Greet and welcome customers and direct them to the appropriate department
• Notify sales or service staff when customers arrive and ensure proper introductions
• Assist in scheduling and confirming sales appointments
• Support sales and internal teams with communication and coordination
• Maintain a professional and positive presence at all times
• Type memos, correspondence, reports, and other documents as needed
• Provide general administrative and front desk support
• Assist with additional tasks as assigned by management

What You Bring

• Strong communication and active listening skills
• Outgoing, positive, and professional personality
• Ability to multitask in a fast-paced environment
• Punctual, reliable, and detail-oriented work ethic
• Professional appearance and customer-first mindset
• Willingness to learn and grow within the organization

Requirements:

• Valid driver’s license with a clean driving record

Why Krause Auto Group?

• Over 30 years of automotive success
• Family-owned and operated organization
• Promote-from-within culture with real advancement opportunities
• Supportive leadership team focused on employee success
• Opportunity to grow within a multi-brand luxury and mainstream automotive group

Our Commitment to You

Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.