Customer Experience Consultant - Auto Collision Center

Caliber; Surprise (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Weekly pay & overtime

Paid vacation

Career growth

Hands-on experience

Job summary

Caliber Collision in Surprise, AZ is seeking a Customer Service Consultant to greet customers, determine needs, and respond with guided assistance. You will support Collision Estimators with drop-offs, vehicle mapping/marking, and photos, while coordinating transportation and paperwork.

Strong communication with customers, teammates, and vendors is essential. Benefits from day one include medical, dental, and vision; weekly pay with overtime; paid vacation and holidays; career growth from

Qualifications

• 2+ years of customer facing experience; sales experience a plus.
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy.
• Must be eligible to work in the U.S. with no restrictions.

Responsibilities

• Greet customers in person or on the phone and determine their needs.
• Respond with guidance and assistance as required.
• Assist Collision Estimators with drop-offs, mapping/marking and photographing vehicles.
• Arrange customer transportation and prepare paperwork.
• Perform active customer deliveries while communicating with customers, teammates and vendors.

Skills

Customer service

Communication

multitasking

peoples skills

Job description

Caliber Collision in Surprise, AZ is seeking a Customer Service Consultant to greet customers, determine needs, and respond with guided assistance. You will support Collision Estimators with drop-offs, vehicle mapping/marking, and photos, while coordinating transportation and paperwork.

Strong communication with customers, teammates, and vendors is essential. Benefits from day one include medical, dental, and vision; weekly pay with overtime; paid vacation and holidays; career growth from