Customer Experience Coach: Growth & Wellness Guide

Serenity Mental Health Centers; Colorado; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and vision insurance

401(k) retirement plan

Paid training and professional certification

10 PTO days (15 after first year)

Job summary

A leading mental health organization in Colorado is seeking a Customer Experience Coach to provide one-on-one support during structured sessions aimed at helping individuals develop positive habits and stay motivated. The ideal candidate has a background in customer service or caregiving and possesses strong interpersonal skills, patience, and reliability. The position offers competitive pay, comprehensive benefits, and a supportive environment focused on growth and professional development.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Strong interpersonal skills with patience and empathy.
• Authorized to work in the United States.

Responsibilities

• Provide one-on-one support during scheduled program sessions.
• Encourage participants through positive practices such as journaling.
• Maintain accurate session notes and share updates with team members.

Skills

Interpersonal skills

Verbal communication skills

Written communication skills

Job description

A leading mental health organization in Colorado is seeking a Customer Experience Coach to provide one-on-one support during structured sessions aimed at helping individuals develop positive habits and stay motivated. The ideal candidate has a background in customer service or caregiving and possesses strong interpersonal skills, patience, and reliability. The position offers competitive pay, comprehensive benefits, and a supportive environment focused on growth and professional development.