Growth-Driven Customer Care Coach

Serenity Healthcare; Alexandria (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and vision coverage

10 PTO days (15 after the first year) + 10 paid holidays

401(k) retirement program

Career Growth opportunities

Job summary

A supportive healthcare organization is seeking a Customer Care Coach to help individuals progress in meaningful ways. In this role, you'll work one-on-one with participants, guide them through structured sessions, and foster a positive environment. The ideal candidate has at least 2 years of professional experience, strong interpersonal skills, and a willingness to learn. The position offers competitive pay, great benefits, and opportunities for career advancement.

Qualifications

• 2+ years of full-time professional experience demonstrating reliability and strong work ethic.
• Strong interpersonal skills with a naturally positive, people-focused attitude.
• Willingness to learn, grow, and accept feedback.

Responsibilities

• Work one-on-one with individuals throughout the day.
• Guide participants through scheduled sessions using specialized program tools.
• Help individuals stay motivated with practices like journaling and goal setting.

Skills

Interpersonal skills

Clear communication

Reliability and strong work ethic

Ability to remain calm in fast-paced environments

Positive, people-focused attitude

Job description

A supportive healthcare organization is seeking a Customer Care Coach to help individuals progress in meaningful ways. In this role, you'll work one-on-one with participants, guide them through structured sessions, and foster a positive environment. The ideal candidate has at least 2 years of professional experience, strong interpersonal skills, and a willingness to learn. The position offers competitive pay, great benefits, and opportunities for career advancement.