Customer Care Coach: Empower Growth Through Guided Sessions

Serenity Healthcare; Golden (CO); On-site; USD 34,440 - 36,506; Full time

Benefits offered by this job

90% employer-paid medical, dental, and vision coverage

10 PTO days (15 after the first year) + 10 paid holidays each year

401(k) retirement program

Job summary

A supportive healthcare organization is looking for Customer Care Coaches to help individuals feel encouraged and empowered in their personal growth. This role involves guiding participants through structured sessions, keeping them motivated, and creating a welcoming atmosphere. Applicants should have at least 2 years of professional experience and excellent communication skills. The position offers competitive hourly pay and strong career growth opportunities, making it an excellent fit for those who enjoy meaningful work.

Qualifications

• 2+ years of full-time professional experience demonstrating reliability and strong work ethic.
• Strong interpersonal skills with a positive, people-focused attitude.
• Clear communication skills both in person and in writing.
• Ability to remain calm in fast-paced environments.
• Willingness to learn, grow, and accept feedback.

Responsibilities

• Work one-on-one with individuals throughout the day.
• Guide participants through scheduled sessions using specialized program tools.
• Help individuals stay motivated and engaged through practices like journaling.
• Prepare daily plans to maximize session value.
• Track progress and update internal records.
• Create a calm, welcoming environment.

Skills

Interpersonal skills

Positive attitude

Clear communication skills

Ability to stay calm

Willingness to learn

Job description

A supportive healthcare organization is looking for Customer Care Coaches to help individuals feel encouraged and empowered in their personal growth. This role involves guiding participants through structured sessions, keeping them motivated, and creating a welcoming atmosphere. Applicants should have at least 2 years of professional experience and excellent communication skills. The position offers competitive hourly pay and strong career growth opportunities, making it an excellent fit for those who enjoy meaningful work.