Customer Experience & Closet Design Specialist

Container Store; Overland Park (KS); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement savings

Paid holidays

Gym membership discounts

Employee discounts

Job summary

The Container Store in Overland Park, KS is hiring a Retail Employee / Project Specialist to welcome customers, suggest storage solutions, and assist with curbside orders. You will ring up purchases, enroll customers in rewards, and help keep the sales floor organized according to brand standards.

We offer comprehensive benefits, including health plans, a 401(k), generous paid time off, and employee discounts.

Qualifications

• High school diploma preferred.
• Retail sales experience a plus.
• Strong computer skills.
• Enjoys engaging with people and connecting with customers.
• Understands retail is an ever-changing industry and requires flexibility in scheduling.
• Must be at least 18 years of age.

Responsibilities

• Welcomes and greets all customers either as Host in the front entrance or throughout the store.
• Connects with our customers throughout the store suggesting solutions to their organizational challenges.
• Designs and sells custom closets and other storage and organization solutions.
• Serves as a register person with strong focus on providing a great customer experience during check out.
• Introduces and enrolls customers in our rewards program.
• Works merchandise processing during early morning or evenings (based on the schedule).
• Maintains the Sales Floor – keeping shelves full and presented according to our brand standards.
• Supports carryout to our customers cars whether through curbside or in the parking lot/garages.
• Assists with cleaning routines around the store – including dusting, restrooms and vacuuming
• Processes customers' orders for curbside pick-up and/or delivery
• Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store
• Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
• Actively engages with customers to solve their organizational challenges

Skills

Customer service

Sales

Computer skills

People engagement

Scheduling flexibility

Education

High school diploma (preferred)

Job description

The Container Store in Overland Park, KS is hiring a Retail Employee / Project Specialist to welcome customers, suggest storage solutions, and assist with curbside orders. You will ring up purchases, enroll customers in rewards, and help keep the sales floor organized according to brand standards.

We offer comprehensive benefits, including health plans, a 401(k), generous paid time off, and employee discounts.