Customer Experience & Closet Design Specialist

Container Store; Annandale (VA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health, dental, and vision plans

401(k) plan

Paid holidays

Product discounts

Sick pay and PTO

Life insurance

Job summary

The Container Store in Annandale, VA is seeking a Retail Employee / Project Specialist to ensure customers have an amazing in-store or curbside experience. You will greet customers, suggest storage solutions, and help design and sell custom closets and other organization products.

You’ll handle checkout with a focus on customer service, enroll customers in our rewards program, maintain shelves, and support curbside pickup and delivery.

Qualifications

• High school diploma preferred.
• Retail sales experience a plus.
• Strong computer skills.
• Able to engage with customers and adapt to scheduling.

Responsibilities

• Welcomes and greets all customers either as Host in the front entrance or throughout the store.
• Connects with our customers throughout the store suggesting solutions to their organizational challenges.
• Designs and sells custom closets and other storage and organization solutions.
• Serves as a register person with strong focus on providing a great customer experience during check out.
• Introduces and enrolls customers in our rewards program.
• Works merchandise processing during early morning or evenings (based on the schedule).
• Maintains the Sales Floor – keeping shelves full and presented according to our brand standards.
• Supports carryout to our customers cars whether through curbside or in the parking lot/garages.
• Assists with cleaning routines around the store – including dusting, restrooms and vacuuming
• Processes customers’ orders for curbside pick-up and/or delivery
• Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store
• Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
• Actively engages with customers to solve their organizational challenges

Skills

Customer service

Sales experience

Interpersonal skills

Computer skills

Education

High school diploma

Job description

The Container Store in Annandale, VA is seeking a Retail Employee / Project Specialist to ensure customers have an amazing in-store or curbside experience. You will greet customers, suggest storage solutions, and help design and sell custom closets and other organization products.

You’ll handle checkout with a focus on customer service, enroll customers in our rewards program, maintain shelves, and support curbside pickup and delivery.