Customer Experience & Checkout Specialist

Michaels Stores; Roseville (CA); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Flexible spending accounts

Job summary

Michaels Stores in Roseville, CA is seeking team members to deliver exceptional customer service and handle checkout responsibilities. You will assist customers, promote rewards programs, and participate in store operations including BOPIS and SFS.

Ideal candidates have retail or customer service experience and can stand for long periods, with ability to move around the store and lift merchandise when needed.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast checkout experience with accurate cash handling.
• Promote and enroll customers in the Michaels Rewards program and Private Label Credit Card.
• Assist with Omni-channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Stock and stockroom duties, planogram maintenance and merchandise recovery.

Skills

Retail/customer service

Job description

Michaels Stores in Roseville, CA is seeking team members to deliver exceptional customer service and handle checkout responsibilities. You will assist customers, promote rewards programs, and participate in store operations including BOPIS and SFS.

Ideal candidates have retail or customer service experience and can stand for long periods, with ability to move around the store and lift merchandise when needed.