Customer Experience Champion

The Learning Experience; North Fogelsville (PA); On-site; USD 28,000 - 36,000; Full time

Job summary

Weis Markets, Inc. is seeking a Customer Experience Coordinator to supervise front-end operations in our Pennsylvania store location. The role focuses on directing customer flow, maintaining efficient checkouts, and ensuring a high level of courteous service.

The position emphasizes accurate cash handling, adherence to store policies, and collaboration with front-end staff to meet customer needs while upholding safety and compliance standards.

Qualifications

• Customer service skills to greet and assist customers politely.
• Ability to handle cash, checks, and electronic payments accurately.
• Knowledge of front-end policies to maintain efficiency and customer satisfaction.

Responsibilities

• Directs the flow of customers through the Front End to keep wait times low.
• Smiles and greets customers and resolves questions or concerns.
• Enforces cash control procedures and assists cashiers with transactions.
• Monitors cashier and lot attendant performance and trains front-end staff as needed.
• Operates front-end scanning equipment and registers and bags merchandise efficiently.

Skills

Customer service

Cash handling

Front-end operations

Education

High school diploma or GED

Tools

Cash register

POS system

Job description

Weis Markets, Inc. is seeking a Customer Experience Coordinator to supervise front-end operations in our Pennsylvania store location. The role focuses on directing customer flow, maintaining efficient checkouts, and ensuring a high level of courteous service.

The position emphasizes accurate cash handling, adherence to store policies, and collaboration with front-end staff to meet customer needs while upholding safety and compliance standards.