Customer Experience Cashier & POS Specialist

Floor & Decor Holdings Inc.; Richmond (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Medical, Dental, Vision Insurance

Job summary

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to greet customers, assist with projects, and handle checkout at the point of sale. Both full-time and part-time roles are available, with a focus on delivering exceptional service and maintaining store standards.

The role requires basic math skills, 18+ years old, and may involve some travel to other stores for support. Benefits include opportunities for growth and a supportive team environment.

Qualifications

• Friendly and enthusiastic demeanor
• Customer service experience required
• Basic math skills for transactions

Responsibilities

• Greet customers in a helpful and courteous manner
• Assist customers with projects, recommend products, and drive sales
• Provide excellent customer service and handle returns
• Process checkout using POS system and handle refunds/exchanges
• Open/close registers and follow cash handling procedures
• Answer phones and stock/display merchandise

Skills

Friendly demeanor

Customer service experience

Basic math skills

Job description

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to greet customers, assist with projects, and handle checkout at the point of sale. Both full-time and part-time roles are available, with a focus on delivering exceptional service and maintaining store standards.

The role requires basic math skills, 18+ years old, and may involve some travel to other stores for support. Benefits include opportunities for growth and a supportive team environment.