Cashier & Customer Experience Pro

Floor & Decor Holdings Inc.; Princeton (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401k match

ESPP

Referral program

Insurance options

Paid time off

Paid holidays

Volunteer time off

Job summary

Floor & Decor Holdings Inc. is seeking a friendly Cashier (Customer Service Associate) to greet customers, ring up purchases at the POS, and help with product returns. You will engage customers about projects, stock and tag merchandise, and support store operations.

This role is available in both full-time and part-time capacities, with pay ranging from $16.02 to $20.20 per hour. Responsibilities include opening/closing registers, answering phones, ensuring safety compliance, and assisting

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Skills

Friendly & Enthusiastic

Entrepreneurial

Honest & Responsible

Job description

Floor & Decor Holdings Inc. is seeking a friendly Cashier (Customer Service Associate) to greet customers, ring up purchases at the POS, and help with product returns. You will engage customers about projects, stock and tag merchandise, and support store operations.

This role is available in both full-time and part-time capacities, with pay ranging from $16.02 to $20.20 per hour. Responsibilities include opening/closing registers, answering phones, ensuring safety compliance, and assisting