Customer Experience Cashier & Service Pro

Floor & Decor; Alafaya (FL); Presencial; USD 17 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401k with company match

Employee Stock Purchase Plan

Medical, Dental, Vision insurance

Resumo da oferta

Floor & Decor is seeking a Cashier (Customer Service Associate) to greet customers, process purchases at the POS, handle returns, and help maintain store merchandising. This role offers both full-time and part-time hours with opportunities for higher starting pay based on experience.

Candidates should be 18+, have basic math skills, and prior customer service experience. Some travel to other stores may be required, with a focus on delivering an exceptional customer experience.

Qualificações

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsabilidades

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend products and excite customers about purchases.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate understanding of the company’s safety processes.
• Process customers at checkout using the POS system.
• Process refunds and exchanges according to guidelines.
• Open and close registers.
• Follow established cash handling procedures.
• Answer the telephone according to guidelines.
• Stock, tag and display merchandise as required.

Conhecimentos

Customer service

Basic math

Friendly & enthusiastic

Formação académica

18+ years old

Ferramentas

POS system

Descrição da oferta de emprego

Floor & Decor is seeking a Cashier (Customer Service Associate) to greet customers, process purchases at the POS, handle returns, and help maintain store merchandising. This role offers both full-time and part-time hours with opportunities for higher starting pay based on experience.

Candidates should be 18+, have basic math skills, and prior customer service experience. Some travel to other stores may be required, with a focus on delivering an exceptional customer experience.