Customer Experience Cashier: Growth, Bonuses & Benefits

Floor & Decor Holdings Inc.; Roswell (GA); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Bonus opportunities

401k with match

Employee Stock Purchase Plan

Referral bonus

Health insurance

Paid time off

Holidays & personal day

Volunteer Time Off

Job summary

Floor & Decor is seeking a Cashier (Customer Service Associate) in Roswell, GA. You will be the first and last interaction for customers, greet them, assist with purchases, returns, and basic cash-office tasks while delivering an exceptional shopping experience.

Full-Time and Part-Time positions are available. The role requires basic math, 18+ years old, and prior customer service experience; occasional travel to other stores may be required.

Qualifications

• Must be 18 years or older
• Knowledge of basic math skills
• Customer service experience
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Skills

Friendly and enthusiastic

Entrepreneur and hard-working

Honest and accountable

Job description

Floor & Decor is seeking a Cashier (Customer Service Associate) in Roswell, GA. You will be the first and last interaction for customers, greet them, assist with purchases, returns, and basic cash-office tasks while delivering an exceptional shopping experience.

Full-Time and Part-Time positions are available. The role requires basic math, 18+ years old, and prior customer service experience; occasional travel to other stores may be required.