Customer Service Cashier — Growth, Benefits & Impact

Floor & Decor Holdings Inc.; Kendall (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to greet customers, process checkout at the POS, handle returns, and ensure an exceptional shopping experience across the store.

You will be the first and last contact for customers, helping them find products and answer questions with a positive attitude. This role is available as Full-Time or Part-Time and requires basic math skills, customer service experience, and a willingness to travel to other stores for

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Skills

Customer service

Basic math

Travel readiness

Job description

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to greet customers, process checkout at the POS, handle returns, and ensure an exceptional shopping experience across the store.

You will be the first and last contact for customers, helping them find products and answer questions with a positive attitude. This role is available as Full-Time or Part-Time and requires basic math skills, customer service experience, and a willingness to travel to other stores for