Customer Experience Cashier & Service Champion

Floor & Decor Holdings Inc.; Kennesaw (GA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. in Georgia is seeking a Cashier (Customer Service Associate) who serves as the first and last interaction for customers. You will greet shoppers, ring up sales, handle returns, and provide an exceptional experience at the register.

Full-Time and Part-Time positions are available. You will use the POS system, process refunds/exchanges, open/close registers, stock shelves, and follow safety procedures while delivering friendly service.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Skills

Friendly demeanor

Customer service experience

Basic math skills

Travel to other stores

Education

High school diploma

Tools

POS system

Job description

Floor & Decor Holdings Inc. in Georgia is seeking a Cashier (Customer Service Associate) who serves as the first and last interaction for customers. You will greet shoppers, ring up sales, handle returns, and provide an exceptional experience at the register.

Full-Time and Part-Time positions are available. You will use the POS system, process refunds/exchanges, open/close registers, stock shelves, and follow safety procedures while delivering friendly service.