Customer Experience Cashier — Grow with a Team

Floor & Decor Holdings Inc.; Town of Florida (NY); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Health, Dental, Vision, Life insurance

Paid time off and holidays

Job summary

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to be the first and last interaction for customers. The role handles greeting, checkout, returns, and basic cash office tasks while delivering an exceptional shopping experience. Full-Time and Part-Time positions are available.

The position requires 18+ years old, basic math, and customer service experience, with potential travel to other stores for support. Floor & Decor emphasizes safety and core values in daily work.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the POS system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Skills

Friendly and enthusiastic

Entrepreneur and hard-working

Honest and accountable

Job description

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to be the first and last interaction for customers. The role handles greeting, checkout, returns, and basic cash office tasks while delivering an exceptional shopping experience. Full-Time and Part-Time positions are available.

The position requires 18+ years old, basic math, and customer service experience, with potential travel to other stores for support. Floor & Decor emphasizes safety and core values in daily work.