Customer Service Cashier | Growth & Benefits

Floor & Decor Holdings Inc.; Eastgate (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Bonus opportunities

401k match

ESPP

Paid holidays

Paid vacation

Job summary

Floor & Decor Holdings Inc. is seeking a friendly and enthusiastic Cashier (Customer Service Associate) to be the first and last contact for customers.

You will greet shoppers, process purchases at the POS, handle returns, and help with product displays to create an exceptional in-store experience. This role requires basic math, strong customer service skills, and willingness to travel to other stores for support.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Skills

Friendly attitude

Customer service

POS system

Tools

POS system

Job description

Floor & Decor Holdings Inc. is seeking a friendly and enthusiastic Cashier (Customer Service Associate) to be the first and last contact for customers.

You will greet shoppers, process purchases at the POS, handle returns, and help with product displays to create an exceptional in-store experience. This role requires basic math, strong customer service skills, and willingness to travel to other stores for support.