Customer Experience Cashier - Fast-Paced Retail

Floor & Decor Holdings Inc.; Chula Vista (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. in California is seeking a friendly Cashier (Customer Service Associate) to greet customers, process purchases at the POS, handle returns, and help create a memorable shopping experience.

This role may be full-time or part-time, requiring basic math, excellent service, and occasional travel between stores if needed; offers benefits and growth opportunities with a national flooring retailer.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the POS system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Skills

Customer service

Basic math

Tools

POS system

Job description

Floor & Decor Holdings Inc. in California is seeking a friendly Cashier (Customer Service Associate) to greet customers, process purchases at the POS, handle returns, and help create a memorable shopping experience.

This role may be full-time or part-time, requiring basic math, excellent service, and occasional travel between stores if needed; offers benefits and growth opportunities with a national flooring retailer.