Customer Experience Cashier - Friendly, Fast & Flexible

Floor & Decor Holdings Inc.; Fullerton (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401k match

ESPP

Insurance plans

Paid time off

Job summary

Floor & Decor is seeking a friendly Cashier (Customer Service Associate) in Fullerton, CA. You will be the first and last interaction for customers, greeting them, handling checkout, returns, and basic cash office duties, ensuring every guest has an exceptional experience.

We offer both full-time and part-time positions. The role requires basic math skills, customer service experience, and a willingness to travel to other store locations if needed.

Qualifications

• Must have customer service experience.
• Knowledge of basic math suitable for transactions.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Process customers at checkout using the POS system.
• Process customer refunds and exchanges according to guidelines.
• Open and close registers.
• Follow cash, check and credit card acceptance procedures.
• Answer the telephone according to guidelines.
• Stock, tag and display merchandise as required.
• Create price tags and merchandise signs.

Skills

Customer service

Basic math

Job description

Floor & Decor is seeking a friendly Cashier (Customer Service Associate) in Fullerton, CA. You will be the first and last interaction for customers, greeting them, handling checkout, returns, and basic cash office duties, ensuring every guest has an exceptional experience.

We offer both full-time and part-time positions. The role requires basic math skills, customer service experience, and a willingness to travel to other store locations if needed.