Customer Experience Banker — Your Financial Concierge

Huntington National Bank; Cincinnati (OH); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS in Cincinnati to serve walk-in customers, retain and grow consumer and business relationships, and balance daily transactions while delivering exemplary service.

The role emphasizes proactive financial goal identification, recommending deposit products, educating customers on banking services, and referring to other bank areas to deepen relationships.

Qualifications

• High School Diploma or GED; 1 year of customer service/military/admin experience or a Bachelor's Degree.
• 1 year+ customer service in banking/financial services or goal-driven retail sales preferred.
• Cash handling skills and comfort with technology (mobile/online banking) desired.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process and referrals.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Communication

Presentation

Education

High school diploma

Bachelor's degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS in Cincinnati to serve walk-in customers, retain and grow consumer and business relationships, and balance daily transactions while delivering exemplary service.

The role emphasizes proactive financial goal identification, recommending deposit products, educating customers on banking services, and referring to other bank areas to deepen relationships.