Customer Experience Banker: Remote Concierge

The Huntington National Bank; Zanesville (OH); Hybrid; USD 38,000 - 50,000; Full time

Job summary

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will help retain and grow consumer and business relationships by identifying goals and needs, recommending suitable products, and processing transactions accurately while delivering exemplary service.

You will proactively grow relationships through a disciplined sales process, outbound follow-ups, and referrals, while educating customers about other banking

Qualifications

• Excellent customer service and issue resolution.
• Ability to explain consumer deposit products clearly.
• Willingness to grow customer relationships through a disciplined sales process.

Responsibilities

• Provide excellent service and resolve customer issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships and refer to other bank areas.
• Educate and refer customers to deepen partnerships across the bank.
• Follow all operational, security, risk and regulatory policies.

Skills

Customer service

Sales awareness

Deposit products knowledge

Cash handling

Digital banking

Education

High School Diploma or GED

Job description

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will help retain and grow consumer and business relationships by identifying goals and needs, recommending suitable products, and processing transactions accurately while delivering exemplary service.

You will proactively grow relationships through a disciplined sales process, outbound follow-ups, and referrals, while educating customers about other banking