Customer Experience Banker — Hybrid/Remote

Huntington Bancshares, Inc.; Michigan; Hybrid; USD 36,000 - 48,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers, retain and grow consumer and business relationships, and educate customers on deposit products.

You will process transactions accurately, balance daily, and deliver exemplary service. The role emphasizes proactive relationship growth through a disciplined sales process, outbound outreach, and referrals, while aligning with bank policies and risk controls.

Qualifications

• Basic Qualifications include High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and referrals.

Skills

Customer service

Sales

Banking knowledge

Communication

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers, retain and grow consumer and business relationships, and educate customers on deposit products.

You will process transactions accurately, balance daily, and deliver exemplary service. The role emphasizes proactive relationship growth through a disciplined sales process, outbound outreach, and referrals, while aligning with bank policies and risk controls.