Customer Experience Banker - Hybrid/Remote

Huntington Bancshares, Inc.; Walton (KY); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Huntington Bancshares, Inc. in Walton, KY is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers.

You will retain and grow consumer and business relationships by identifying goals and recommending deposit products and services, while processing transactions accurately and balancing daily. You will participate in a disciplined sales process, educate customers on banking options, refer them to other areas, and maintain compliance with policies and

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an Administration/related role or a Bachelor's Degree.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Educating customers on consumer deposit products and services.
• Proactively growing customer relationships through a disciplined sales process and referrals.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Adhering to operational, security, risk and regulatory policies.
• Demonstrating sales, customer service, relationship management and banking knowledge.

Skills

Customer service

Relationship building

Communication

Education

High School Diploma or GED

Tools

Online banking platforms

Mobile banking apps

Job description

Huntington Bancshares, Inc. in Walton, KY is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers.

You will retain and grow consumer and business relationships by identifying goals and recommending deposit products and services, while processing transactions accurately and balancing daily. You will participate in a disciplined sales process, educate customers on banking options, refer them to other areas, and maintain compliance with policies and