Customer Experience Banker — Financial Concierge

Huntington National Bank; Avon (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals, recommending deposits and banking products, processing transactions accurately, and balancing daily activity while delivering exceptional service.

This branch role emphasizes proactive relationship building, adherence to policies, and collaboration with partners to meet customer needs and

Qualifications

• High School Diploma or GED required; 1+ year of customer service or related experience (military service in admin/contracting/civil affairs acceptable)
• Preferred: 1+ year in banking, financial services, or goal-driven retail sales

Responsibilities

• Provide excellent customer service and resolve issues
• Educate customers on consumer deposit products
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals
• Refer customers to other bank areas to deepen relationships
• Adhere to operational, security, risk and regulatory policies
• Demonstrate sales, service, relationship management, banking, communication and presentation skills

Skills

Customer service

Sales

Cash handling

Banking products knowledge

Education

High School Diploma or GED

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals, recommending deposits and banking products, processing transactions accurately, and balancing daily activity while delivering exceptional service.

This branch role emphasizes proactive relationship building, adherence to policies, and collaboration with partners to meet customer needs and