Customer Experience Banker - Growth & Relationship Builder

The Huntington National Bank; United States; On-site; USD 32,000 - 48,000; Full time

Job summary

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach their financial goals by recommending deposit products and other services.

In this role you will process customer transactions accurately, balance daily cash, educate customers, and build lasting relationships through proactive outreach and referrals, while adhering to bank policies and security requirements.

Qualifications

• Minimum 1 year of customer service experience or military/administrative background, or a Bachelor's Degree.
• Cash handling skills are preferred.
• Comfort with technology including mobile and online banking.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through proactive outreach.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security and regulatory policies.
• Demonstrate sales, service, and relationship management skills.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Technology proficient

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile apps

Online banking

Job description

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach their financial goals by recommending deposit products and other services.

In this role you will process customer transactions accurately, balance daily cash, educate customers, and build lasting relationships through proactive outreach and referrals, while adhering to bank policies and security requirements.