Customer Experience Banker: Grow Customer Relationships

Huntington National Bank; Marmaduke (AR); On-site; USD 35,000 - 55,000; Full time

Job summary

Huntington National Bank in the United States is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a financial concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other services, and processing transactions with accuracy and care.

The role emphasizes proactive customer engagement, education on banking products, and a disciplined sales approach while maintaining compliance with bank policies

Qualifications

• Customer service experience required or 1+ year in a related role.
• Ability to explain and upsell banking products to customers.
• Strong communication and relationship-building skills.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products and online/mobile banking.
• Identify opportunities to grow customer relationships through disciplined sales and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk, and regulatory policies.

Skills

Customer service

Sales

Banking products

Education

High School Diploma or GED

Job description

Huntington National Bank in the United States is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a financial concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other services, and processing transactions with accuracy and care.

The role emphasizes proactive customer engagement, education on banking products, and a disciplined sales approach while maintaining compliance with bank policies