Financial Concierge & Relationship Banker

Huntington Bancshares, Inc.; Hoffman Estates (IL); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid time off

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposit products, and handling daily transactions with accuracy.

The role emphasizes excellent service delivery, sales discipline, referrals from customers and partners, and adherence to policies within an office setting.

Qualifications

• Customer service experience in banking or financial services preferred.
• Ability to explain deposit products and banking services clearly.
• Experience in growing customer relationships through a sales process.

Responsibilities

• Provide excellent customer service and resolve issues efficiently.
• Educate customers on consumer deposit products and features.
• Proactively identify opportunities to expand customer relationships.
• Refer customers to other areas of the bank to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Communication

Spanish (bilingual)

Education

High School Diploma or GED

Bachelor's degree

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposit products, and handling daily transactions with accuracy.

The role emphasizes excellent service delivery, sales discipline, referrals from customers and partners, and adherence to policies within an office setting.