Customer Experience Banker — Financial Concierge

0101 The Huntington National Bank; Hattiesburg (MS); On-site; USD 35,000 - 50,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other banking products, and processing transactions with accuracy and exemplary service.

The role emphasizes educating customers, adhering to policies, and building strong partnerships within the bank and community.

Qualifications

• High School Diploma or GED required; or Bachelor's degree.
• 1 year of customer service experience preferred.
• Comfort with technology such as mobile and online banking.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, follow-up, referrals, and cross-selling.

Skills

Customer service

Sales

Communication

Financial products knowledge

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other banking products, and processing transactions with accuracy and exemplary service.

The role emphasizes educating customers, adhering to policies, and building strong partnerships within the bank and community.