Customer Experience Banker - Financial Concierge

Huntington National Bank; Walton (KY); On-site; USD 38,000 - 54,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS for our branch. You will serve walk-in customers as a Financial Concierge, retain and grow consumer and business relationships by identifying financial goals to recommend deposit and other banking products.

You will process transactions accurately and balance daily while delivering exemplary service. Our team values inclusivity and community impact, with opportunities to share ideas that influence customers and the bank’s

Qualifications

• High School Diploma or GED required; 1+ year of customer service or military administrative experience or a Bachelor's Degree.
• Experience with consumer deposit products and banking services is preferred.
• Ability to educate customers on products and cross-sell where appropriate.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products and banking services.
• Grow customer relationships through disciplined sales and referrals.
• Refer customers to other bank areas to deepen relationships and ensure compliance.
• Process transactions accurately and balance daily activity.

Skills

Customer service

Sales process

Communication

Cash handling

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS for our branch. You will serve walk-in customers as a Financial Concierge, retain and grow consumer and business relationships by identifying financial goals to recommend deposit and other banking products.

You will process transactions accurately and balance daily while delivering exemplary service. Our team values inclusivity and community impact, with opportunities to share ideas that influence customers and the bank’s