Customer Experience Banker

PNC Financial Services Group, Inc.; Fishers (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with match

Paid holidays

Vacation days

Job summary

PNC Financial Services Group, Inc. seeks a Client Experience Associate to deliver a personalized banking experience at the Fisher Branch in Indiana. You will educate customers, identify opportunities, and connect them with branch staff to meet their financial needs.

The role emphasizes in-person engagement, leveraging technology, and a customer-first mindset, with no visa sponsorship offered for this position.

Qualifications

• Roles at this level typically do not require a university degree.
• Typically <1 year of related experience.
• In lieu of a degree, a comparable combination of education and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing.
• Educates customers on alternatives and leverages technology to assist transactions.
• Identifies banking opportunities and refers as appropriate to branch staff.
• Supports proactive sales conversations and contributes to client loyalty.

Skills

Accountability

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Fraud Detection

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Client Experience Associate to deliver a personalized banking experience at the Fisher Branch in Indiana. You will educate customers, identify opportunities, and connect them with branch staff to meet their financial needs.

The role emphasizes in-person engagement, leveraging technology, and a customer-first mindset, with no visa sponsorship offered for this position.