Customer Experience Banker

Fairygodboss; Bountiful (UT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching and more

Job summary

Chase is seeking an Associate Banker to welcome clients and provide attentive service, guiding them through banking solutions with digital tools like the Chase Mobile App and Chase.com. You will build trusted relationships with clients, helping them reach financial goals and ensuring a seamless, hospitality-driven experience.

The role emphasizes collaboration with branch teammates and adherence to banking policies to deliver exceptional client experiences in a dynamic environment.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and open new accounts while following policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and offering solutions.
• Assist with branch operations and cash devices while adhering to procedures.

Skills

Client service experience

Ability to build trusted relationships

Clear communication

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients and provide attentive service, guiding them through banking solutions with digital tools like the Chase Mobile App and Chase.com. You will build trusted relationships with clients, helping them reach financial goals and ensuring a seamless, hospitality-driven experience.

The role emphasizes collaboration with branch teammates and adherence to banking policies to deliver exceptional client experiences in a dynamic environment.