Client Experience Banker

JPMorganChase; Neptune Beach (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, using banking solutions and fintech to serve clients.

You will build trusted relationships, help clients achieve their financial goals, and work with the branch team to deliver exceptional experiences. This role emphasizes welcoming service and guidance on digital tools like Chase Mobile App, with adherence to policies.

Qualifications

• High school diploma or GED required.
• Experience in client service or similar role.
• Ability to greet clients and deliver friendly service.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Provide account servicing, maintenance, and open new accounts.
• Educate clients on day-to-day banking and digital self-service options like Chase Mobile App and Chase.com.
• Build relationships and collaborate with branch team to help clients achieve their financial goals.
• Assist with branch operations and cash devices following bank policies.

Skills

Client service

Product knowledge learning

Communication skills

Teamwork

Empathy

Education

High school diploma or GED

Tools

Cash handling

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, using banking solutions and fintech to serve clients.

You will build trusted relationships, help clients achieve their financial goals, and work with the branch team to deliver exceptional experiences. This role emphasizes welcoming service and guidance on digital tools like Chase Mobile App, with adherence to policies.