Client Experience Banker

Fairygodboss; Hampton (GA); On-site; USD 40,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and introduce them to experts who can help meet financial goals. You will greet clients, manage lobby flow, assist with transactions, and open new accounts while complying with policies.

The role emphasizes building relationships, learning products quickly, leveraging digital tools, and collaborating with the team to provide a seamless client experience across services.

Qualifications

• Client-first service approach and greeting clients warmly.
• Ability to build trusted relationships with clients.
• Clear and polite communication to understand and help clients.
• Ability to resolve client issues with attention to detail.
• Collaborative teamwork to deliver seamless service.
• Rapidly learn products, services and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions and open new accounts in compliance with policies.
• Educate clients on digital tools like Chase Mobile App and ATMs.
• Build relationships by listening, asking questions, and connecting clients to experts.
• Handle branch operations such as cash devices in line with bank policies.

Skills

Client service

Relationship building

Communication skills

Product knowledge

Team collaboration

Attention to detail

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and introduce them to experts who can help meet financial goals. You will greet clients, manage lobby flow, assist with transactions, and open new accounts while complying with policies.

The role emphasizes building relationships, learning products quickly, leveraging digital tools, and collaborating with the team to provide a seamless client experience across services.