Client-Centric Banker: Digital Banking & Service

J.P. Morgan; Lee (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Employee wellness programs

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, assist with account openings, and guide customers through banking solutions using Chase Mobile App and online tools.

You will build trusted relationships, educate clients on products, and collaborate with team members to meet financial goals. The role emphasizes hospitality and responsive service across branch operations.

Qualifications

• Ability to put clients first and exceed expectations through attentive, friendly service.
• Ability to build trusted relationships with clients and colleagues.
• Strong communication to understand client needs and explain banking products.

Responsibilities

• Create a welcoming branch environment and greet clients.
• Provide account servicing and open new accounts while following policies and regulations.
• Assist clients with day-to-day banking and technology self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations, including cash handling and vault/ATM activities.

Skills

Customer service

Relationship building

Communication

Problem solving

Teamwork

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, assist with account openings, and guide customers through banking solutions using Chase Mobile App and online tools.

You will build trusted relationships, educate clients on products, and collaborate with team members to meet financial goals. The role emphasizes hospitality and responsive service across branch operations.