Customer Experience Associate (Retail)

Family Dollar LLC; Brooklyn Park (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Pharmacy coverage

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar LLC is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, handle sales at the register, and help with stocking and store upkeep.

Emphasis on safety, accuracy, and friendly interactions with customers and colleagues. There is a focus on maintaining a clean, organized store, following procedures, and supporting team members in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.

Skills

Customer service experience

Lifting heavy loads

Strong communication

Organizational skills

Follow instructions

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar LLC is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, handle sales at the register, and help with stocking and store upkeep.

Emphasis on safety, accuracy, and friendly interactions with customers and colleagues. There is a focus on maintaining a clean, organized store, following procedures, and supporting team members in a fast-paced retail environment.