Customer Experience Associate I

Family Dollar Stores Of Texas LLC; San Juan (PR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pharmacy benefits

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, and help keep the store clean and stocked.

The role emphasizes customer service, safety, and professional interactions with customers and team members. Part-time position located at the store, with responsibilities across merchandising and daily operations.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and handle walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep store stocked and merchandise recovered as needed.
• Receive and unload merchandise; stock replenishment.
• Maintain a clean, safe, and respectful store environment.
• Follow all duties and instructions as assigned by supervisors.

Skills

Customer service

Cash handling

Stock replenishment

Merchandise knowledge

Communication

Team collaboration

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, and help keep the store clean and stocked.

The role emphasizes customer service, safety, and professional interactions with customers and team members. Part-time position located at the store, with responsibilities across merchandising and daily operations.