Customer Experience Associate — Outdoor Retail

Basspro; Miami (FL); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Miami, FL is seeking a Customer Relations Associate to greet customers, assist with merchandise, and provide information to guide buying decisions. The role emphasizes friendly service and a strong shopping experience.

The associate will secure firearms with trigger locks, process returns, promote CLUB Membership and in-store pickup, and keep the sales area clean and well stocked. Strong communication and POS skills are required.

Qualifications

• High school diploma or equivalent experience.

Responsibilities

• Greet customers as they enter the store in a friendly and outgoing manner.
• Secure firearms brought into the store with trigger locks.
• Handle merchandise returns and complete refund/exchange paperwork.
• Sells appropriate Hunting and Fishing Licenses.
• Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
• Maintain a clean, neat work area and keep stocked with supplies.
• Operate the Point of Sale system.

Skills

Customer service

Communication skills

Teamwork

POS system

Education

High school diploma

Tools

POS register system

Job description

Bass Pro Shops in Miami, FL is seeking a Customer Relations Associate to greet customers, assist with merchandise, and provide information to guide buying decisions. The role emphasizes friendly service and a strong shopping experience.

The associate will secure firearms with trigger locks, process returns, promote CLUB Membership and in-store pickup, and keep the sales area clean and well stocked. Strong communication and POS skills are required.