Customer Experience Associate II: Growth & Impact

Dollar Tree Stores INC; Temple (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate II to create an inviting shopping experience for our customers. You will receive merchandise, unload trucks, stock shelves, and ensure a clean, safe store environment while delivering friendly service.

You will handle sales transactions at the register, protect cash and assets, and perform additional duties as assigned. The role requires good communication, teamwork, and the ability to lift up to 50 lbs.

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Proficiency in basic math for cash accounting is required

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Managing sales transactions while working assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned*

Skills

Customer service excellence

Communication skills

Organizational skills

Problem-solving

Integrity and ethics

Cash handling basics

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate II to create an inviting shopping experience for our customers. You will receive merchandise, unload trucks, stock shelves, and ensure a clean, safe store environment while delivering friendly service.

You will handle sales transactions at the register, protect cash and assets, and perform additional duties as assigned. The role requires good communication, teamwork, and the ability to lift up to 50 lbs.