Guest Experience & Food Service Associate

Royal Farms; Laurel (DE); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support the store leadership by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes food service preparation, point-of-sale transactions, housekeeping duties, and general store upkeep.

The role emphasizes friendliness, speed, accuracy, and product knowledge, with responsibilities covering greeting customers, handling inquiries, following safety protocols, and contributing to a

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to multitask effectively in a fast-paced environment.
• Learn and follow all Royal Farms safety processes and procedures.

Responsibilities

• Greet and assist customers, uphold high service standards, and provide product knowledge.
• Operate the register, process payments, manage fuel and gift cards, and ensure drawer balance.
• Prepare made-to-order food and beverages, follow recipes, and ensure quality and speed of service.
• Restock products and maintain clean, organized shelves and displays.
• Follow safety, sanitation, and SOPs; report unsafe conditions to leadership.

Skills

Customer service

Communication

Multitasking

Teamwork

Job description

Royal Farms is seeking a Customer Service Associate to support the store leadership by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes food service preparation, point-of-sale transactions, housekeeping duties, and general store upkeep.

The role emphasizes friendliness, speed, accuracy, and product knowledge, with responsibilities covering greeting customers, handling inquiries, following safety protocols, and contributing to a