Customer Experience Associate — Flexible Scheduling & Growth

Aafes; Francis E. Warren Air Force Base (WY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Medical insurance

Dental insurance

Life and disability insurance

Paid time off

Shift differential/holiday pay

Pension and 401K

Job summary

Aafes at Francis E. Warren AFB is seeking a Customer Experience Associate to join the Exchange team. You will greet customers, handle transactions, and assist with bagging and heavy items in a fast-paced retail environment.

The Exchange offers comprehensive benefits including medical, dental, life and disability insurance, PTO, pension and a 401K for eligible associates, as well as base access and a Mass Transit program.

Qualifications

• Completion of High School or the equivalent.
• Ability to learn and adapt to current technology needs.
• Excellent communication skills.
• Able to think quickly on the spot to answer customer questions.

Responsibilities

• Greet every customer with eye contact and smile in your authentic way.
• Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them.
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation.
• Help customers by following the proper procedure for bagging merchandise and moving large or heavy items.

Skills

Customer service

Cash handling

Communication

Basic computer skills

Retail experience

Team player

Adaptability

Education

High School diploma

Job description

Aafes at Francis E. Warren AFB is seeking a Customer Experience Associate to join the Exchange team. You will greet customers, handle transactions, and assist with bagging and heavy items in a fast-paced retail environment.

The Exchange offers comprehensive benefits including medical, dental, life and disability insurance, PTO, pension and a 401K for eligible associates, as well as base access and a Mass Transit program.