Customer Experience Associate - Flexible Schedule

Aafes; Twin Cities (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Comprehensive benefits package

Paid time off

Shift differential/holiday pay

Pension plan

401K

Mass Transit program

Status as DoD employee

Job summary

AAFES, operating the Express at the Exchange, seeks a Customer Experience Associate to assist customers, stock merchandise, and stay current on trends. You will prioritize customer needs, enhance the shopping experience, and help maintain signs and labels on the sales floor.

Flexibility in scheduling and access to a comprehensive benefits package are offered, including medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and

Qualifications

• Completion of high school or equivalent.
• Retail experience and willingness to take on additional responsibility.
• Ability to learn current technology and adapt quickly.
• Strong initiative and brand knowledge sharing.
• Excellent attention to detail and communication skills.
• Willing to cross-train and work in other store areas.
• Welcoming, helpful attitude toward customers and teammates.
• Basic computer skills; previous convenience store/gas station experience preferred.

Responsibilities

• Greet every customer with eye contact and a smile.
• Acknowledge every waiting customer and guide them to service.
• Listen to customer needs and ask appropriate follow-up questions.
• Offer products that meet customer needs and enhance the experience.
• Complete transactions accurately and efficiently while engaging customers.

Skills

Customer service

Communication skills

Attention to detail

Initiative

Teamwork

Adaptability

Basic computer skills

Education

High school diploma or equivalent

Job description

AAFES, operating the Express at the Exchange, seeks a Customer Experience Associate to assist customers, stock merchandise, and stay current on trends. You will prioritize customer needs, enhance the shopping experience, and help maintain signs and labels on the sales floor.

Flexibility in scheduling and access to a comprehensive benefits package are offered, including medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and