Customer Experience Specialist — Flexible Schedule & Benefits

Aafes

Tyndall Air Force Base (FL)

On-site

USD 32,000 - 42,000

Full time

4 days ago
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Benefits offered by this job

Flexible scheduling
Medical insurance
Dental insurance
Life and disability insurance
Paid time off
Shift differential/holiday pay
Pension and 401K
Base access
Mass Transit program
DoD employee status

Job summary

AAFES is seeking a Customer Experience Associate to greet shoppers, resolve questions, and process refunds and exchanges with courtesy. You will help create a welcoming atmosphere and build connections with every guest.

This role offers flexible scheduling, benefits including medical and retirement plans, and opportunities to grow within the Exchange network on DoD property at Tyndall AFB.

Qualifications

  • High school diploma or equivalent required.
  • Retail or customer service experience preferred.
  • Excellent communication and problem-solving skills.

Responsibilities

  • Greet customers and assist with purchases and inquiries.
  • Process returns and exchanges following procedures.
  • Complete transactions accurately and efficiently while engaging customers.
  • Cross-train in other store areas as needed.

Skills

Customer service
Cash handling
Retail experience
Communication skills
Tech adaptability
Team player

Education

High school diploma or equivalent

Tools

POS systems

Job description

AAFES is seeking a Customer Experience Associate to greet shoppers, resolve questions, and process refunds and exchanges with courtesy. You will help create a welcoming atmosphere and build connections with every guest.

This role offers flexible scheduling, benefits including medical and retirement plans, and opportunities to grow within the Exchange network on DoD property at Tyndall AFB.

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