Customer Experience Specialist — Flexible Schedule & Benefits

Aafes; Tyndall Air Force Base (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Medical insurance

Dental insurance

Life and disability insurance

Paid time off

Shift differential/holiday pay

Pension and 401K

Base access

Mass Transit program

DoD employee status

Job summary

AAFES is seeking a Customer Experience Associate to greet shoppers, resolve questions, and process refunds and exchanges with courtesy. You will help create a welcoming atmosphere and build connections with every guest.

This role offers flexible scheduling, benefits including medical and retirement plans, and opportunities to grow within the Exchange network on DoD property at Tyndall AFB.

Qualifications

• High school diploma or equivalent required.
• Retail or customer service experience preferred.
• Excellent communication and problem-solving skills.

Responsibilities

• Greet customers and assist with purchases and inquiries.
• Process returns and exchanges following procedures.
• Complete transactions accurately and efficiently while engaging customers.
• Cross-train in other store areas as needed.

Skills

Customer service

Cash handling

Retail experience

Communication skills

Tech adaptability

Team player

Education

High school diploma or equivalent

Tools

POS systems

Job description

AAFES is seeking a Customer Experience Associate to greet shoppers, resolve questions, and process refunds and exchanges with courtesy. You will help create a welcoming atmosphere and build connections with every guest.

This role offers flexible scheduling, benefits including medical and retirement plans, and opportunities to grow within the Exchange network on DoD property at Tyndall AFB.