Customer Experience Associate | Flexible Schedule

Aafes; Jacksonville (AR); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

Paid time off

Shift differential/holiday pay

Pension plan

401K

Job summary

The Army & Air Force Exchange Service in Jacksonville, AR is hiring a Customer Experience Associate. You will greet customers, process transactions, and help across departments, with opportunities to cross-train.

We offer flexible schedules, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to base facilities and transit programs.

Qualifications

• Able to learn and adapt to current technology needs.
• Able to think quickly on the spot to answer customer questions.
• Willing to cross-train and work in other areas of the store, as needed.
• Must possess a welcoming and helpful attitude toward customers and other team members.
• Cash handling experience preferred.
• Excellent communication skills.
• Basic computer skills.
• Retail experience preferred.

Responsibilities

• Greet every customer with eye contact and smile in your authentic way.
• Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them.
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation.
• Help customers by following the proper procedure for bagging merchandise and moving large or heavy items.

Skills

Adaptability

Customer service

Communication skills

Cash handling

Basic computer skills

Retail experience

Education

High school diploma

Job description

The Army & Air Force Exchange Service in Jacksonville, AR is hiring a Customer Experience Associate. You will greet customers, process transactions, and help across departments, with opportunities to cross-train.

We offer flexible schedules, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to base facilities and transit programs.