Customer Experience Associate — Fast-Paced Retail

Royal Farms; Middle River (MD); Hybrid; USD 2,066,000 - 2,617,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support the store leadership team with tasks that keep the store efficient, safe, and customer-focused. You will handle food service, POS transactions, stocking, and cleanliness to deliver a positive guest experience.

You will engage customers with friendly, efficient service, follow safety procedures, and help maintain brand standards across shifts, including weekends and holidays.

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to multitask effectively in a fast-paced environment.
• Willingness to learn and follow safety procedures.

Responsibilities

• Assist with food service preparation, ensuring accuracy and speed.
• Handle POS transactions and various payment methods.
• Restock, stock checks, and ensure product availability.
• Maintain store cleanliness, safety, and proper sanitation.

Skills

Customer service

Communication

Teamwork

Multitasking

Safety awareness

Job description

Royal Farms is seeking a Customer Service Associate to support the store leadership team with tasks that keep the store efficient, safe, and customer-focused. You will handle food service, POS transactions, stocking, and cleanliness to deliver a positive guest experience.

You will engage customers with friendly, efficient service, follow safety procedures, and help maintain brand standards across shifts, including weekends and holidays.