Customer Experience Pro — Fast-Paced Retail

Royal Farms; Randallstown (MD); Hybrid; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support the store leadership and perform a variety of tasks ensuring safe, efficient, and customer-focused operations. Responsibilities include food service, POS transactions, and general store upkeep.

The role emphasizes friendly, professional service to every customer, adherence to safety standards, and engagement in merchandising and housekeeping to uphold Royal Farms standards.

Qualifications

• Must be at least 16 years old.
• Demonstrates strong communication and customer service skills.
• Able to work independently and as part of a team.
• Capable of multitasking in a fast-paced environment.

Responsibilities

• Greet customers and deliver outstanding service with product knowledge.
• Operate the register, handle payments, and manage fuel/card transactions.
• Follow safety, sanitation, and alcohol/tobacco ID verification procedures.
• Assist customers with product selection and inquiries, including behind-counter items.
• Maintain cleanliness and organization, restock and check expiration codes.

Skills

Strong communication

Customer service

Multitasking

Teamwork

Job description

Royal Farms is seeking a Customer Service Associate to support the store leadership and perform a variety of tasks ensuring safe, efficient, and customer-focused operations. Responsibilities include food service, POS transactions, and general store upkeep.

The role emphasizes friendly, professional service to every customer, adherence to safety standards, and engagement in merchandising and housekeeping to uphold Royal Farms standards.