Customer Experience Associate - Counter & Payments

Von Maur, Inc.; Town of Lake Mills (WI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Von Maur, Inc. is seeking a Customer Service Counter Associate to help keep the store connected as a reliable source for information and support. In this fast-paced department, you will have the opportunity to impact several areas of our store services.

As an on-site team member, you will greet customers, answer questions, and handle transactions while maintaining a clean and organized counter. Growth opportunities are supported through our internal promotion philosophy and a generous benefits

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Job description

Von Maur, Inc. is seeking a Customer Service Counter Associate to help keep the store connected as a reliable source for information and support. In this fast-paced department, you will have the opportunity to impact several areas of our store services.

As an on-site team member, you will greet customers, answer questions, and handle transactions while maintaining a clean and organized counter. Growth opportunities are supported through our internal promotion philosophy and a generous benefits