Customer Experience Associate – Auto Collision

B Street Collision; Olathe (KS); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Top industry pay

Full benefits package

Work life balance

Paid training

Job summary

B Street Collision is seeking a Customer Service Representative in Olathe, KS. The role focuses on greeting customers, routing them to the right staff, and coordinating appointments while maintaining clear communication on vehicle status.

Offering competitive hourly pay, a comprehensive benefits package, paid holidays and vacation, and paid training, this position supports growth within the company and a strong team environment.

Qualifications

• Greet customers and direct them to staff.
• Schedule appointments and update customers on vehicle status.
• Receive payments and handle administrative tasks including phone routing and document scanning.

Responsibilities

• Greet customers
• Distribute customers to appropriate staff
• Schedule appointments
• Update customers on vehicle status
• Receive payments
• Handle admin tasks including answering and routing calls and scanning documents

Skills

Customer service

Computer skills

Prioritization

Scheduling

Job description

B Street Collision is seeking a Customer Service Representative in Olathe, KS. The role focuses on greeting customers, routing them to the right staff, and coordinating appointments while maintaining clear communication on vehicle status.

Offering competitive hourly pay, a comprehensive benefits package, paid holidays and vacation, and paid training, this position supports growth within the company and a strong team environment.