Customer Experience Associate

Aafes; Savannah (GA); In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Med/Dental/Life Insurance

Paid Time Off

Pension & 401K

Mass Transit program

Access to base facilities

Descrizione del lavoro

AAFES is seeking a Customer Experience Associate to greet customers, process transactions accurately, and assist with bagging and moving items. The role emphasizes friendly communication and efficient service within a base environment.

The position offers flexible scheduling, health and life insurance options, paid time off, shift differential, and eligibility for a traditional pension and 401K plan.

Competenze

• Completion of high school or the equivalent.
• Retail experience, willingness, and potential for additional responsibility.

Mansioni

• Greet every customer with eye contact and a smile at your lane.
• Acknowledge every waiting customer promptly to let them know you’ll be right with them.
• Complete transactions accurately and efficiently while engaging customers in conversation.
• Help customers by following proper bagging procedures and moving large or heavy items.

Conoscenze

Excellent communication skills

Cash handling experience

Basic computer skills

Retail experience

Formazione

High school diploma

Strumenti

Cash register

Descrizione del lavoro

As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you’ll be a part of something great- we give back 2/3rd of our earnings annually to the military community.

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualify associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.

So what can you expect as a Customer Experience Associate at the Exchange?

• Greet every customer with eye contact and smile in your authentic way
• Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation
• Help customers by following the proper procedure for bagging merchandise and moving large or heavy items

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Job Qualifications

Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications/Requirements

HUNTER CORNER EXPRESS OPERATES CASH REGISTER, ASSIST CUSTOMER WITH PURCHASES, STOCKING, ASSIST WITH PREPARATION OF SNACK AVENUE ITEMS. CANDIDATE REQUIRED TO BE AVAILABE DURING OPERATIONAL HOURS. STORE HOURS MONDAY- FRIDAY 0600-2030 SATURDAY 0830-2030 AND SUNDAY 1030-1830.

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions

Additional Qualifications/Requirements

• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Cash handling experience preferred
• Excellent communication skills
• Basic computer skills
• Retail experience preferred