Cannon Express - INT Customer Experience Host - $15/hr - Must be 21+

Aafes; New Mexico; On-site; USD 24,000 - 32,000; Full time

Job summary

AAFES is seeking a Customer Experience Host for its Exchange locations in the United States. You will greet customers, operate self-checkout registers, and ensure fast, friendly service while maintaining accuracy in transactions.

Responsibilities include assisting with bagging, helping customers move heavy items, and supporting additional checkout stations as needed. Must be 21+ with good communication and basic computer skills.

Qualifications

• High school diploma or equivalent; retail experience encouraged.
• Must be 21+ and able to stand long periods; weekends (Fri–Sun) required.
• Cash handling experience preferred.
• Welcoming, helpful attitude toward customers and team members; strong communication.
• Basic computer skills and ability to adapt to technology.

Responsibilities

• Greet every customer with eye contact and a smile.
• Manage multiple self-checkout registers while delivering outstanding customer experience.
• Acknowledge waiting customers and let them know you will be with them shortly.
• Complete transactions accurately and engage customers in conversation.
• Assist with bagging merchandise and moving heavy items; support regular checkout stations as needed.

Skills

Customer service

Excellent communication

Basic computer skills

Cash handling experience

Retail experience

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Job description

As a Customer Experience Host at the Exchange, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you’ll be a part of something great- we give back 2/3rd of our earnings annually to the military community. We also offer flexible scheduling, a great benefits package, training, and career advancement and development. So, what can you expect as a Customer Experience Associate at the Exchange?

• Greet every customer with eye contact and smile in your authentic way
• Responsible for multiple self-checkout registers while driving outstanding customer experience through proactive and customer focused actions and exceptional service.
• Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation
• Help customers by following the proper procedure for bagging merchandise and moving large or heavy items
• May assist with regular checkout stations as needed.

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Job Qualifications

• Able to learn and adapt to current technological needs
• Able to think quickly on the spot to answer customer questions
• Able to lift 20 pounds

Additional Qualifications/Requirements

• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Cash handling experience preferred
• Excellent communication skills
• Basic computer skills
• Retail experience preferred

Job Qualifications

Completion of high school or the equivalent, retail experience, demonstrated willingness and potential for additional responsibility.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications/Requirements

MUST BE 21+. MUST BE ABLE TO STAND FOR LONG PERIODS OF TIME. FRIDAY-SUNDAY SCHEDULE (WEEKENDS)